سياسة الشحن

Shipping policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. .

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

*EXCEPT FOR THESE LOCATIONS IN THE UAE* that impose different shipping rates. Please contact us if you have any enquiries. 

Local delivery

Deliveries are made from 9am - 10pm on weekdays. We will contact you via email to notify you on the day of our arrival.

Refunds, returns, and exchanges

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at theoilinone@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at theoilinone@gmail.com.