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Frequently Asked Questions
How long will it take for my order to be delivered.
Shipping typically takes 2-3 working days. If you have any shipping related queries, please contact us by whatsapp in the corner of the screen or by filling the form below.
View our shipping policy by Clicking here
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Can I return, or request a refund?
If you are dissatisfied with your product or it is damaged, we accept returns under certain terms and conditions.
You may choose to get your product replaced or request a refund within 7 days of purchasing within the UAE only.
Read more here: Refund Policy
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What payment methods do you accept?
We accept various payment methods to provide convenience for our customers. Currently, we accept credit/debit cards (Visa, Mastercard, American Express) and PayPal.
We also accept Cash On Delivery for the following regions: KSA/ KWT/ UAE.
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What should I do if I encounter any issues with my order or product?
We strive to provide the best possible customer experience, and if you encounter any issues with your order or product, we are here to assist you.
Please reach out to our customer support team through the contact information provided on our support page (bottom of this page).
Our dedicated team will promptly address your concerns and work towards a satisfactory resolution.