Frequently Asked Questions
How long does shipping take?
Shipping typically takes 2-4 working days. If you have any shipping related queries, please contact us by Clicking here. Or use our chat and we will respond as soon as we get the chance.
View our shipping policy by Clicking here
Can I return, or request a refund?
If you are dissatisfied with your product or it is damaged, we accept returns under certain terms and conditions.
You may choose to get your product replaced or request a refund within 7 days of receiving the item(s).
Read more here: Refund Policy
How long does one bottle last?
This depends two factors
- How often you use the oil (we recommend daily)
- The length of your beard
For daily use with an average length beard, the bottle should last 35-45 days.
Remember, a little goes a long way.
What happens if i dont shake the bottle before use?
There are no direct effects on the oil if you do not shake the bottle.
However, you want the oil to be mixed well, because of the purity and density of the oils may cause them to slightly separate.
We see with with black seed oil which may very slightly separate from the rest, leaving a dark substance, all you have to do is give it a little shake and you're good to go.